Recently, Microsoft affirmed that several Android 12 devices have been affected by the Microsoft Intune enrollment issue. The bug affects a few Android devices that were updated to Android 12 from Android 11.
Several users reported having lost access to Microsoft Intune managed resources once they upgraded to Android 12.
Acknowledging the incident, Microsoft’s Intune Support team explained that the team is aware of the bug existing in the Microsoft Intune app. At present, the issue affects OnePlus, Realme and OPPO devices enrolled as Android Enterprise personally-owned work profile.
Note: The team has forwarded the issue to insiders at device OEMs and Google support. Device OEMs are working with Google in identifying and deploying fixes. Affected users are advised to install the latest OS updates as they are released.
As of now, Microsoft is aware of three device types that may be affected by this issue.
- OnePlus devices: Google is working with OnePlus to identify the root cause and a possible fix.
- Realme devices: Google is continuing to work with Realme to identify the root cause.
- OPPO devices: OPPO has detected what they believe to be root cause and they are working on submitting a fix that will be rolled out as part of their next OTA update for Android 12.
If you have any queries or doubts regarding the Microsoft Intune bug, you can contact Intune’s support team on their Twitter handle: @IntuneSuppTeam.
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