American Multinational Technology company, Microsoft resolves a bug that crashes the office application while opening the documents in the cloud.
The crash bug affects Word for Microsoft 365, Excel for Microsoft 365, and PowerPoint for Microsoft 365. Meanwhile, the OS giant has cited the issue on its support website. “Word, Excel, and PowerPoint might close unexpectedly when opening, closing, saving, uploading, or downloading cloud files in Office Version 2205.”
Users reported that they couldn’t find the cause of the crash as the app was showing no errors on a crash.
Later, Microsoft fixed the issue in Office Version 220 Build 16.0.15330.20230. And, they are rolling out the update to affected users.
Meanwhile, impacted users can manually install the update by simply doing the following procedure:
- Open Office 365 app
- Click Update Now option; under File > Account > Update Options
Additionally, Microsoft has addressed another Excel 365 issue. Microsoft explained, “Excel for Microsoft 365 might experience performance problems or stop responding when switching between worksheets of an existing file containing a PivotTable to which a filter has been applied.”
This known issue affects several Microsoft 365 Apps builds, including:
- Office 365 Semi-Annual Enterprise Channel Version 2108 (Build 14326.20962 )
- Office 365 Semi-Annual Enterprise Channel (Preview) Version 2202 (Build 14931.20392)
- Office 365 Monthly Enterprise Channel (MEC) Version 2203 (Build 15028.20248)
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