Internet Service Providers’ Association of Nepal or ISPAN has given affirmation that the failure of the undersea cable led to disruption of internet services in Nepal.
Lately, internet users in Nepal reported about the sluggish internet performance within the country but at the time of reporting they didn’t know the reason for the internet disruption.
The users reported having faced issues while surfing on social media apps like Telegram, WhatsApp, and also while downloading files from the internet.
And, On Jan 21, ISPAN released a press note where they informed that Nepali ISPs’ upstream providers Airtel, Tata, and Sify have encountered submarine cables failure on the sub-sea portion of the Mumbai-Gulf route.
The cable failure affects internet traffic transferred through Mumbai to Europe, the Middle East, and the USA. In the meantime, the upstream providers also have switched to alternative routes to temporarily fix the internet issue within the region.
However, switching to alternative routes has led to increased latency drops and also more time to fetch the content from the servers.
Meanwhile, the situation is so bad that the Indian upstream providers have informed that the fix could take a few weeks depending on the weather conditions and work permit availability.
Talking about the issue, ISPAN has given a statement that they are actively communicating with the providers and anticipate the solution soon.
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