A few days back, Microsoft confirmed the compatibility issues with certain versions of drivers for Intel Smart Sound Technology (Intel SST) and the new Windows 11 21H2 feature update. The compatibility issue was causing BSOD errors on several systems running Windows 11.
And now Microsoft has identified another known issue in the Windows versions that leads to failure in opening the app affected by this issue.
The Windows Installer is breaking some of the apps after any user tries to repair or update the app, according to Microsoft’s Windows 11 Release Health document.
Some of the apps from Kapersky are known to be affected by this issue.
Microsoft says that they are currently working on the fix for this issue and will offer it in the forthcoming release.
Users impacted by the issue can check out the below Workaround offered by Microsoft:
- Uninstall the app affected by this issue
- Install the latest version of that app
Below is the list of Windows versions (client and server) that are affected by the Microsoft Installer (MSI) issue:
- Client: Windows 11, version 21H2; Windows 10, version 21H2; Windows 10, version 21H1; Windows 10, version 20H2; Windows 10, version 2004; Windows 10, version 1909; Windows 10, version 1809; Windows 10 Enterprise LTSC 2019; Windows 10 Enterprise LTSC 2016; Windows 10, version 1607; Windows 10 Enterprise 2015 LTSB; Windows 8.1; Windows 7 SP1
- Server: Windows Server 2022; Windows Server, version 20H2; Windows Server, version 2004; Windows Server, version 1909; Windows Server, version 1809; Windows Server 2019; Windows Server 2016; Windows Server 2012 R2; Windows Server 2012; Windows Server 2008 R2 SP1; Windows Server 2008 SP2
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