Earlier Today, five major Canadian banks went offline for several hours, leading to the inaccessibility of online banking services.
Royal Bank of Canada (RBC), Scotiabank, Bank of Montreal (BMO), TD Bank Canada, and Canadian Imperial Bank of Commerce (CIBC), are some of the few Canadian banks affected by the outage earlier today.
Several users reported that they were not able to access banking services as well as eTransfers.
Popular service outage detector, Downdetector.com reported that banks are experiencing outages (reports peaking between 5. pm and 6. pm ET Wednesday).
Later, one of the representatives at RBC confirmed that the bank is experiencing technical issues with its online and mobile banking.
Clients were rushing to Twitter and other social media platforms to report about the service outage they were experiencing.
Andrew Currie, one of the clients of RBC, reported that she couldn’t pay money and got stucked at the grocery store for half an hour due to RBC’s service outage.
Similarly, BMO’s clients also faced the outage heat as the bank’s Global Money Transfer service went down, leading to auto rejections of transactions.
Meanwhile, CIBC didn’t acknowledge any issues with their online banking.
On the other hand, one of the representatives at TD Bank responded vaguely that the company hadn’t been made aware of recent issues with our online service through EasyWeb.
A person reported having issues at the ATM, though it wasn’t certain that it was due to the outage. However, later an RBC representative looked into the matter and identified that the client was having issues at the ATM because of an old debit card.