On Sunday users of Zoom, a videoconferencing platform reported major problems for several hours. The outage not only interrupted several meetings but also disrupted the daily Downing Street coronavirus press conference. A huge number of people (in thousands) started to report issues from 9 am Sunday as per the web monitoring service DownDetector. The company confirmed that the video conferencing platform ‘Zoom’ continued to have issues until evening.
Zoom Video Conference Disruption
At around 3 pm the same day, Zoom confirmed that some part of its userbase was affected by the issues and experienced the problem of not able to host or join meetings. The company said that they are looking into this matter and also added that outage even affected the Q&A part of the government’s everyday coronavirus press conference, hosted at Downing Street. Hence the journalists were helpless in plotting questions because of the technical problems.
At around 5 pm the company posted an update stating that the issues have been resolved, so now users will be able to host, join, and anticipate in Zoom Video Webinars and Zoom Meetings. However, DownDetector hints a few numbers of users were encountering difficulties in the evening.
In a short period, the video conferencing service ‘Zoom’ became an important part of operating several companies which include arms of the UK government. Hence such disruption if continued in the future while working hours, in turn, could impact the daily operations of several businesses. In a matter of weeks, the company has added more than 100 million users. Currently, Zoom is constantly addressing as a part of the 90-day security plan. Additionally, the latest 256- bit encryption helps in preventing events such as ‘Zoom-bombing’