A few months ago, Zoom proposed a $14.7 billion deal to acquire Five9, a leading cloud data center software provider headquartered in the US. The deal was Zoom's move to penetrate into the contact center as a service market.
However,...
On Sunday, Zoom announced that it had entered into a definitive agreement to acquire call center software developer Five9 in an all-stock deal worth $14.7B.
Zoom CEO Eric Yuan stated that enterprises communicate with their clients mainly via the contact...
