On the first Monday of 2021, Slack suffered an outage over its various services.
As per Slack’s dashboard, messaging and connections were down in the beginning however by afternoon all of the services of Slack were down. The company additionally stated that some of the clients observed improvement in connecting to Slack after they did refresh the Slack by either CTRL + R in Windows and CMD + R in Mac.
Later all the services were restored by 3 pm EST.
The whole event has been condensed as follows:
Jan 4, 11:20 AM EST
Our team is resuming the investigation process to examine the connection problems for clients and have updated the event so as to report to clients that Slack is suffering an outage in the first working of 2021.
Jan 4, 2:28 PM EST
We are observing improvement with error rate on our side and we assume that impacted clients would now be able to access Slack. Our team is continuously working to fix the issues with calendar apps and email notifications.
Jan 4, 3:10 PM EST
If any of our clients are not able to access Slack or are facing any other issues, kindly inform us at [email protected]
We are extremely sorry for the disruption today!
Recently, Salesforce declared that it was acquiring workplace messaging app Slack for $27.7 billion, intending to become the front end of Salesforce’s Customer 360 efforts.
According to the outage tracking website ‘Downdetector’, over 15000 users first reported about Slack suffering an outage.
On Monday, the Slack outage in 2021 instantly throttled Slack to the top of Twitter’s trending topics in the US.
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