In a video, OVHcloud founder and Chairman Octave Klaba have promised to provide free data backups in the future for its customers, after the OVH data center fire darkens popular sites worldwide.
OVHcloud has provided the police with essential electrical equipment from its SBG2 data center which was engulfed in the fire the previous week. As shocked clients react to the loss of their data, OVHcloud founder Octave Klaba has assured better policies on backups in the future.
Mr. Klaba said that the UPS systems of the SBG2 data center have been presented to the police along with batteries and fuses for further investigation.
He further said that OVHcloud will enhance the backup security of IT infrastructures hosted on their data centers by providing free data backups. So, no additional fees will be charged for data backup service.
By offering free data backups in the future, OVHcloud will be compromising for the data centerfire. Additionally, the company promises to not repeat this fire incident in future.
Following the fire incident at OVHcloud’s data centers in Strasbourg, France, several misunderstandings arose among the clients regarding the responsibilities towards backups and business continuity policies. To discuss this matter and to circumvent any future discussion on this topic, OVHcloud will begin adding free backups to its global cloud and hosting services by default.
Data Center UPSs on Fire
The reason for the damage at the SBG2 is likely due to one of the uninterruptable power supplies (UPSs) specifically the UPS7, was under maintenance while the fire broke at the SBG2 data center. And, till the time the firefighters arrived at the spot, UPS7 (the UPS serving SBG2) and UPS8 were ablaze.
With the assistance of experts, OVHcloud is rebuilding and restarting its data center services in Strasbourg steadily. Their SBG1, SGB3, and SBG4 data centers are anticipated to be restarted soon. As of now, the networking infrastructure and high voltage power are being restored following which the servers can be restarted rack by rack. OVHcloud will then initially start the process by restarting a test rack, later on, other data center racks can be restarted as well.